What Makes A Good Scrum Master?
Scrum masters are the spiders in the agile web. They coach the development team and remove their impediments. They spread scrum throughout the company. They teach customers how to work with their company using scrum. And they advice the product owner how to collaborate best with all people involved. In my trainings, I always show the below image from Roman Pichler, which shows these responsibilities in a simple and clear way:
Now with all these monkeys on his shoulder, what makes a good scrum master?
The scrum training programs of both Scrum Alliance and Scrum.org have the Scrum Master training as their first step. A scrum journey can also start with the certified scrum developer training or the product owner training, but the scrum master training gives people the overview of the framework. Because of that, most people who start with scrum will join this program. What many people fail to realize is that the essence of the 2-day training is teaching people the above.
People who come to the training in order to become true scrum masters in their organization, need to understand the importance of their role. They need to realize that not only should they thoroughly understand the framework and gain experience using it. They should also do all of the above. Scrum tells us to have 1 scrum master per team because the role is much more than facilitating the work of a team. So that’s the first thing you’re looking for in a scrum master, the understanding of the weight of the role.
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